Complaint Policy

Dear Authors, Reviewers, and Readers,

Thank you for choosing to engage with us at Iraqi Journal of Industrial Research (IJOIR). Your satisfaction is our priority. If you have any complaint or wish to file an appeal, we encourage you to reach out to us promptly.

 

Contact Information:

Please direct your complaints or appeals to our dedicated email address: info@ijoir.gov.iq

We assure you that your concerns will be handled with the utmost attention and care.

 

Timely Response:

Our commitment is to respond to your complaint or appeal as swiftly as possible. Our team will work diligently to address and resolve the issue within a reasonable timeframe.

 

Feedback:

We value your feedback and see it as an opportunity to enhance our processes. Your complaints and appeals contribute to our ongoing efforts for improvement, ensuring a high standard of service for all our staff.

 

We appreciate your understanding and cooperation as we strive to provide an excellent experience for our authors, reviewers, and readers. Your engagement is vital to the success of IJOIR, and we look forward to resolving any concerns you may have.

 

Best Regards,

Prof. Dr. Khalid B. Najim

Editor-in-Chief